Exchange & Return Policy

At Simply Scribble, we strive to ensure that our products bring joy, inspiration, and utility to your daily life. However, if you are not completely satisfied with your purchase, we are here to help. Please review our returns and refund policy below:

Eligibility for Returns

We accept returns under the following conditions:

  • The item must be unused, undamaged, and in the same condition that you received it.
  • The item must be returned in its original packaging, along with the receipt or proof of purchase.
  • Returns must be initiated within 3 days of receiving your order.

Non-Returnable Items

The following items are not eligible for return:

  • Customized or personalized planners and journals.
  • Items purchased on sale or during promotional events.
  • Damages caused by misuse, mishandling, or wear and tear.

Return Process

To initiate a return, please:

  1. Email us at hello.simplyscribble@gmail.com with your order details, and we will get in touch with you.
  2. Once your return is approved, we will provide you with instructions for sending the item back.
  3. Return shipping charges are to be borne by the customer. Please ensure the item is securely packed to avoid damage during transit.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
  • Shipping fees (both to and from the customer) are non-refundable unless the return is due to an error on our part (e.g., incorrect or damaged product).

Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product, please contact us at hello.simplyscribble@gmail.com.

If you have any questions regarding our returns and refund policy, please don’t hesitate to contact us at hello.simplyscribble@gmail.com.